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Privacy Policy

At JBN Sound Solutions, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our services or interact with our website. This policy applies to all visitors to our website, customers, and anyone who interacts with our services.

Information We Collect:

 

Personal Information:
When you sign up for our services or purchase products, we may collect personal information such as your name, email address, phone number, physical address, and billing information.

Other Information:
We may collect non-identifying data such as IP addresses, browser type, operating system, and pages visited. We may also gather information from third-party analytics tools to help us improve our services.

How We Collect Your Information:

Cookies:
We may use cookies to collect certain data about your interactions with our website. Cookies help us understand user behavior, improve user experience, and are used for statistical purposes. You can manage or disable cookies through your browser settings.

Email/SMS Marketing:
We may send you information about our products and services via email or SMS. You can unsubscribe from these communications at any time by following the instructions provided in the messages.

Social Media:
We support the use of social media platforms to connect with our audience, but we prohibit the use of our platforms for abusive or inappropriate content. Please refer to our Social Networking Acceptable Use Policy for more details.

How We Use Your Information:

Providing Services:
We use your information to deliver our products and services, process your transactions, and communicate with you about your orders.

Communication:
We may send you important updates, newsletters, or promotional offers related to our services. You can opt-out of these communications at any time.

Improving Our Services:
Your feedback and usage data help us enhance our services and tailor our offerings to better meet your needs.

Analytics and Personalization:
We may use your information to perform data analytics and personalization to improve our website and services.

Information Sharing and Disclosure:

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our business, as required by law, or with your consent.

Data Security:

We implement a variety of security measures, including encryption and regular security audits, to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Choices:

You have the right to access, correct, or delete your personal information at any time. You may also opt-out of receiving marketing communications from us. If you wish to exercise any of these rights, please contact us at the details provided below.

Changes to This Policy:

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, and significant changes may be communicated to you via email or a prominent notice on our website.

Legal Compliance:

We comply with applicable data protection regulations, including GDPR and CCPA, where relevant. For more detailed information, please contact us.

 

Contact Us:

If you have any questions or concerns regarding this Privacy Policy, please contact us at sales@jbn.com.au.

 

Effective Date: 5/04/2024

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